Sophos Managed Detection and Response (MDR)

Sophos's team of highly skilled security experts provides continuous monitoring, in-depth investigation, and rapid response to cyber threats. They ensure immediate, human-driven actions are executed to stop attacks in their tracks, offering your systems protection around the clock.

Overview

38 Minutes

Identifies and neutralizes threats 96% faster than the average internal Security Operations Center (SOC).

Over 500 Experts

Boasts a team of over 500 experts in threat intelligence, analysis, data engineering, data science, threat hunting, adversary tracking, and incident response, across seven global SOCs.

91% After Hours

A staggering 91% of ransomware attacks happen outside normal weekday business hours, underlining the imperative for continuous detection and response services.

Sophos is the highest-rated and most-reviewed MDR service

In Gartner’s 2024 Voice of the Customer Report for Managed Detection and Response Services, Sophos once again had the highest number of reviews among all vendors in the report. As of September 2024, Sophos scored a 4.9/5.0 rating based on 344 customer reviews.

Your Challenges

Cybersecurity Complexity

The rapid evolution of cybersecurity makes it challenging for most organizations to manage threats alone. MDR offers an expert team that halts advanced human-led attacks, taking swift action to neutralize threats, allowing you to concentrate on your core business activities.

Ever-evolving Threat Landscape

The sophistication of modern threats often bypasses traditional security measures.

Cybersecurity Resource Constraints

Many organizations do not have the necessary resources or expertise to provide round-the-clock threat detection and response.

Security Tool Sprawl

An array of separate security tools can lead to alert fatigue and increased management complexity, ultimately weakening your security stance.

Cybersecurity is too complex and changes too fast to be effectively managed by most organizations alone.

Cybersecurity's complexity and rapid evolution make it nearly impossible for most organizations to handle alone. Sophos MDR leverages it's expert teams to thwart sophisticated human-led attacks, swiftly neutralizing threats for you, so you can prioritize and propel your business forward.

MDR that meets you where you are

Provides a tailored managed security service aligned with your goals.

Instant Security Operations Center (SOC) Expansion:

Augment your defenses with an immediate SOC from Sophos.

Continuous Monitoring

Global experts watch your environment 24/7.

Proactive Threat Hunting

Uncovers and eliminates hidden adversary activities.

Comprehensive Incident Response

Offers full-scale threat eradication without extra fees.

Maximize Existing Investments:

Enhance your cybersecurity tools for better ROI with Sophos.

Flexible Service Customization:

Customizes service levels to match your specific needs.

Sophos MDR Key Features

24/7 Managed Threat Detection and Response:

Offers customizable service tiers and response options. Sophos can execute full-scale incident response, collaborate with your teams, or notify you of detected threats. Rapid threat analysis enables quick responses, often within minutes.

24/7 Threat Monitoring and Response

Detects and addresses threats to prevent data compromise or downtime, supported by seven global SOCs ensuring constant vigilance.

Full-Scale Incident Response

Upon threat detection, enacts a wide array of response actions like disruption, containment, and adversary elimination. MDR Complete includes unlimited incident response without additional charges.

Expert-Led Threat Hunting

Analysts perform proactive threat hunts, identifying and neutralizing threats that might bypass standard security products. They leverage telemetry from third-party vendors for broader threat detection.

Threat Containment

Even if you opt out of full response, it can contain threats, reducing the workload on your security team and facilitating quicker remediation.

Breach Protection Warranty

MDR Complete comes with a warranty covering up to $1 million in response expenses, with no additional conditions or tiers.

Root Cause Analysis

Provides insights into incident causes, offering recommendations to bolster your security and prevent future exploits.

Compatible with Non-Sophos Tools

Integrates with various third-party security solutions to enhance overall cybersecurity, ensuring compatibility and efficiency.

Reports and Service Insights

Manage everything via Sophos Central, where you get real-time alerts, reports, and insights into your security posture.

Flexible Service Tiers and Response Modes

Choose from different service levels and response strategies to fit your organization's needs, whether it's full response or collaborative management.

Endpoint Protection Included

Utilize your current endpoint protection or upgrade to Sophos Endpoint at no extra cost, enhancing threat detection and response capabilities.

Setting you up for success

Direct Call-In Support:

Your team has direct call-in access to Sophos's security operations centers (SOC) to review potential threats and active incidents. The operations team is available 24/7/365 and backed by support teams across 26 locations worldwide.

Guided Onboarding:

Remote onboarding assistance provides hands-on support for smooth and efficient deployment, ensures best practice configurations, and delivers training to maximize the value of your MDR service investment. Available as an optional additional purchase.

Dedicated Incident Response Lead:

Provides you with a Dedicated Incident Response Lead who collaborates with your internal team as soon as an incident is identified and works with you until the incident is resolved.

Intelligence Briefings:

Weekly “ThreatBrief” bulletins and monthly “ThreatCast” webinars — exclusive to Sophos MDR customers — provide insights into the latest threat intelligence and security best practices.

Sophos Account Health Check:

Continuously reviews settings and configurations for endpoints, ensuring they are running at peak levels. Compare your account health score with other organizations, track your score over time, and fix issues with a single click.

Backed by Sophos X-Ops:

Sophos X-Ops brings together deep expertise across the attack environment. Elite teams provide unparalleled threat intelligence and continuously build and deploy new detection rules on your behalf, to protect against active adversaries as they evolve their tactics.

The most robust MDR service for Microsoft environments