Your Data, Your Rights

Privacy Policy

We're committed to protecting your privacy and transparency in how we handle your data. Learn about our practices and your rights.

Last updated: January 3, 2026

Introduction Information We Collect How We Use Your Information Information Sharing & Disclosure Data Security Data Retention Your Rights Cookies & Tracking Technologies Third-Party Links Children's Privacy International Data Transfers Your Privacy Choices Policy Changes Contact Us

Introduction

At ThriftTech Solutions, your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully and contact us if you have any questions.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us, including:

Name, email address, and phone number
Company name and job title
Physical mailing address
Payment and billing information
Service preferences and requirements
Communications you send us (emails, messages, inquiries)

Automatically Collected Information

When you visit our website, we automatically collect certain information:

IP address and location data
Browser type and operating system
Pages visited and time spent on each page
Referring website information
Device identifiers and cookies
Analytics and usage patterns

How We Use Your Information

We use the collected information for various purposes:

Providing, maintaining, and improving our security services
Processing transactions and sending related information
Responding to your inquiries, comments, and requests
Sending technical notices, updates, and security alerts
Conducting marketing and promotional activities (with consent)
Analyzing usage trends to improve user experience
Detecting and preventing fraudulent transactions
Complying with legal obligations and regulations

Data Security

We implement comprehensive security measures to protect your personal information:

SSL/TLS encryption for data transmission
Secure authentication mechanisms and access controls
Regular security audits and vulnerability assessments
Employee training on data protection and privacy
Secure data storage with restricted access
Incident response procedures for data breaches
Compliance with Protection of Personal Information Act (POPIA)
Regular backup procedures for data recovery

Data Retention

We retain your personal information only as long as necessary:

Service data: Retained for the duration of your service agreement
Transaction records: Retained for 7 years for accounting purposes
Marketing communications: Until you unsubscribe
Account information: Until account closure or as required by law
Legal/compliance data: Retained as required by regulations
You may request deletion at any time (subject to legal obligations)

Your Rights

Under South African data protection laws (POPIA), you have the following rights:

Right to Access: Request access to your personal information
Right to Correction: Correct inaccurate or incomplete data
Right to Deletion: Request deletion of your information
Right to Object: Object to certain data processing activities
Right to Portability: Receive data in a portable format
Right to Lodge Complaints: File complaints with the Information Regulator
Right to Withdraw Consent: Withdraw consent at any time

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand user behavior
Marketing Cookies: Used for advertising and personalization
You can control cookie settings in your browser preferences
Disabling cookies may limit website functionality
We respect Do Not Track signals where applicable

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take immediate steps to delete such information.

International Data Transfers

If we transfer your information internationally, we implement appropriate safeguards including:

Standard contractual clauses
Privacy Shield frameworks where applicable
Explicit consent for international transfers
Compliance with data protection regulations in destination countries

Your Privacy Choices

You have several options regarding your information:

Marketing Communications: Opt-out of promotional emails at any time
Cookies: Control cookie preferences in your browser
Account Settings: Update your profile information
Communication Preferences: Choose how we contact you
Data Access: Request a copy of your information

Policy Changes

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date. Your continued use of our services indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: connect@tt-solutions.co.za
Phone: 069 710 6650
Address: ThriftTech Solutions, South Africa
Information Regulator: https://www.popiahub.org.za/

Questions About Your Data?

We're here to help. Contact our privacy team if you have any concerns or want to exercise your rights.

Contact Privacy Team Get in Touch

This Privacy Policy is compliant with South African data protection laws, including the Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).